You need to make sure that your home is maintained properly so that it is safe for you to live there. If it needs repairs, you can get advice and help.
Find a reliable local trader through Hampshire Trading Standards Buy with Confidence scheme. All the businesses in this scheme have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.
Search for a trader or business online or call 03454 04 05 06 for a free directory.
Trust in Blue connects you experienced and professional trades and handypeople who are all Enhanced DBS (CRB) Checked retired police officers. (Currently covers East Hampshire, Eastleigh, Fareham, New Forest).
N.B. You will have to pay for trades people you find through the above directories.
You may also want to consider to your house. See our Equipment and adaptations information section.
For help with housework, you can find reliable cleaning, ironing and laundry services, which have been checked and vetted by Hampshire Trading Standards, in the Buy with Confidence directory. Call 03454 04 05 06 for a free directory. You can also look in Yellow Pages or search Yell. If you are going to employ your own cleaner, rather than use an agency, always ask for and check references.
You can also search in our in our Community directory for community groups or organisations who may may be able to offer you help with housework, pet care or minor repairs. Select 'Community support/actvities' and then 'House or garden help'.
You may find that there is equipment you can buy which will help you with domestic tasks such as cleaning, cooking and laundry. Explore our Equipment and adaptations information section.
Some of the agencies listed in our Home care agencies search provide domestic help amongst their services. However, if you only need domestic help you may find it cheaper to use a domestic agency. You can employ these services to come in on a regular or one-off basis.
Assisted waste collection
If you are unable to put your refuse/recycling containers out for collection because you are elderly or disabled, contact your local district or borough council and ask about Assisted Waste Collection. This is where the crew will come to your house to collect the bin and then bring the bin back to you. (This service is usually only available if you can provide proof of disability and there is nobody else to help you).
Good Neighbours Support Service
Good Neighbours groups are independent voluntary groups which offer neighbourly help to people in their local communities. They have groups in all parts of Hampshire, excluding Southampton. They aim to provide a dependable and trustworthy service which enables people to stay independent in their own homes and helps prevent isolation.
Some groups specialise in one activity while others offer a range of services. Because the groups are made up of volunteers, the sort of help they can offer varies widely but often includes: shopping, visiting, befriending, running lunch clubs, sitting services, collecting prescriptions, driving people to their GP and to hospital appointments, walking the dog and minor repairs.
Visit their website to find out if there is a Good Neighbours group near you and what help they can offer. Alternatively, telephone 023 9289 9671.
If you are finding it difficult to maintain your garden because of your age or disability, there are organisations that may be able to help.
• Southern Electric and Gas offers extra help and advice to customers who are elderly, disabled or have special medical needs. To join their Priority Service Register, call 0800 622 838.
• British Gas offers priority services for people who are elderly or disabled.
• BT has online information and advice for people with a disability or impairment or you can call 0800 800 150.
• BT has a Free Priority Fault Repair Scheme for people who rely on the telephone for health or mobility reasons. Call 0800 800 150.
Southern Water offers services for people who have extra needs and help for people having difficulty paying their bills.
South East Water offers a Priority Services register as well as help for customers who are struggling to pay their bill.
Household emergencies – who to call: